Withdrawal

Right of withdrawal:


Right of withdrawal for consumers
Consumers are entitled to a right of withdrawal according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity can be:

Cancellation policy


Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded.
In order to exercise your right of withdrawal, you must contact us

Hani Hussein
Schußwallgasse 5/9
1050 Vienna
Austria
Email address: info@kernelhost.com

by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired. In case of a cancellation of the server rental, the remaining runtime of the server will be refunded. Please pay attention that domain orders are exempt from revocation.


Consequences of the revocation
If you withdraw from this contract, we will give you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than the one we offer, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; non-refundable transaction fees cannot, however, be reimbursed.
If you have requested that the services should begin during the cancellation period, you have to pay us a reasonable amount that corresponds to the proportion of the amount already paid up to the point in time at which you inform us of the exercise of the right of cancellation with regard to this contract services provided compared to the total scope of the services provided in the contract.


Reasons for exclusion or expiry
The right of withdrawal expires in the case of a contract for the provision of services if the entrepreneur has provided the service in full and has only started performing the service after the consumer has given his express consent and at the same time confirmed his knowledge that he loses his right of withdrawal if the contract is fully fulfilled by the entrepreneur.






SAMPLE REVOCATION FORM


If you want to cancel the contract, please fill out this form and send it back.
To KernelHost, Hani Hussein, Schußwallgasse 5/9, 1050 Vienna, Austria, email: info@kernelhost.com


  • I / we (*) hereby revoke the contract concluded by me / us (*) for the provision of the following service (*) < / li>
  • Ordered on (*) / received on (*)

  • Name of the consumer (s)

  • Address of the consumer (s)

  • Signature of the consumer (s) (only when notified on paper)

  • Date

  • (*) Delete as appropriate.